Privacy and cookies

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In this privacy and cookie statement, we, Team Visma | Lease a Bike, wish to establish clarity for you about how we process your data, how we can collect personal data and which personal data we can collect and the purposes for which we can use the data. Examples include data collected during visits to our website/mobile website or during purchases of one of the products and/or services that Team Visma | Lease a Bike supplies, or information we collect when you use our apps, webshops and other services such as online promotional campaigns, events, special offers, competitions and possible loyalty programmes. In addition, you can read how you can access the personal data that we process relating to you, how you can rectify or delete those data, how you can request restrictions on processing, how you can exercise your right of data portability, how you can object to data transfers and who are the possible recipients of these data.

If you have accepted this privacy and cookie statement on a Team Visma | Lease a Bike platform, that permission also applies to multiple Team Visma | Lease a Bike platforms (domains). The Team Visma | Lease a Bike websites to which domain permission applies are:

• www.teamvismaleaseabike.com
• Facebook page
• Twitter page
• Instagram page
• YouTube
• A range of new and existing apps from the aforementioned websites
• Other social media channels from the aforementioned websites

The legal basis for processing by Team Visma | Lease a Bike depends on the purposes of the processing. The legal basis relating to most of the personal data we collect is that processing is required to further our legitimate interests.

An overview is given below of the personal data that we process:

• First name
• Family name
• Sex
• Date of birth
• Address
• Telephone
• Email
• Data about surfing patterns on this website
• Internet browser and device type
• Concrete interests relating to speed skating and/or cycling

When offering products and services we may process data/personal data of customers and visitors/users of our websites/mobile websites, apps, web shops and other services such as online promotional campaigns, events, special offers, competitions and possible loyalty programmes. The data/personal data we may process, and whether we do so, may vary depending on the specific product and/or service.

We may collect data/personal data in several ways:

• Collection/delivery of products/services: this involves the processing of personal data that you yourself have provided to us, such as first name, family name, address, country, telephone number, sex, age (for the purposes of the delivery), date of birth (for the purpose of targeted purchasing of advertising space as described below and/or for the purposes of providing a discount on your birthday), financial data (for payment purposes), and the knowledge that you, as a customer, have made use of that specific product/service (in which you are therefore apparently interested);
• Creating an account on a website/mobile website or in an app. This involves the processing of the personal data that you provide to us yourself when creating the account or to which you have given us access (for example when using a social login), such as your email address, first and/or family name, address and user name;
• Requesting products/services through our websites/mobile websites and apps (subscribing to an email newsletter, for example); This involves providing information that you have given to us yourself through the website, such as your email address;
• Use of our websites/mobile websites and apps; This involves processing information about your use of these websites/mobile websites and apps, such as the pages and websites in our network that you have visited, the advertisements that were displayed and the advertisements you clicked on. We can use that information to establish your possible interests. On the basis of these data, we draw up a profile so that we can (i) provide you with better services and tailor these products and services (such as the website and products/services offered) more closely to your interests and (ii) allocate you to a segment as described below for the purposes of the targeted purchase of online advertising space, without the advertiser itself receiving the data;
• Your use of our apps; This involves processing data/personal data that you have entered via the app yourself, or information that you have provided us with (such as location data).

These data therefore range from personal data - such as first name, family name, email address, address, country, telephone number (data that can be used to identify you directly) - to information that may be related to you but cannot be used to identify you directly or indirectly. This privacy and cookie statement addresses the way we handle all these data.

You are not obliged to disclose your personal data when you purchase a product or service from us. You can always decide yourself whether you want to enter your personal data or not. However, the useof a number of our products and services depends on personal data being entered.

We may exchange personal data processed by us with the subsidiaries referred to at the beginning of this privacy and cookie statement and combine them with data processed by these subsidiaries. The personal data can also be processed separately by each of the subsidiaries. If you object to this, you can inform us accordingly by sending an email to info@teamvismaleaseabike.nl.

Team Visma | Lease a Bike will not sell your personal data to third parties and will supply them only if this is necessary for the execution of an agreement with you, to comply with a legal obligation or in the context of legal proceedings. In special cases, we may make personal information available to third parties without your permission. Special cases include, for example, legitimate requests from authorities, subpoenas or court orders, steps to detect or prevent damage or fraud, or measures to safeguard the security of our network and our services.

We conclude data processing contracts with companies that process your data on our behalf in order to ensure the same level of security and confidentiality for your data. These are online sports marketing agencies and a customer data platform. We monitor compliance with these contracts. These processors are not entitled to use these data for their own purposes.

Team Visma | Lease a Bike remains responsible for these processing operations.

For the targeted purchase of online advertising space, we can offer third parties (advertisers) the option of using the segments to which we have allocated visitors (based on personal data collected by us). For example, an advertiser may state that his advertisement should only be shown to men in the 20-34 age group. This allows the advertiser to advertise in a targeted way without actually receiving the data himself. Advertisers can use this option on our website but also on other platforms as described above.

Finally, we can share certain anonymised data with third parties such as the number of users who have clicked on a specific advertisement or link. You cannot be identified on the basis of these data.

This website contains links and content from Velon because Team Visma | Lease a Bike is a member of Velon: a joint venture of professional cycling teams. Because of this membership, we share information on the content that you access and your use of interactive elements with Velon. By accepting cookies on this website, you give us permission to share your personal data with Velon for the creation of joint group profiles.

This website contains links to other websites that are not covered by this privacy and cookie statement. N.B. We are not responsible for other websites and their content. We encourage you to read the privacy statements of every website you visit.

Team Visma | Lease a Bike processes personal data for the following purposes:

• Analysing your surfing behaviour on the website to improve your user experience when visiting our website and to tailor the content of the website better to your personal interests;
• Improving our productsand services, for example by tailoring them better to your needs;
• Providing information about our services and products, and changes to them, for example in a service message;
• To send you a newsletter, offer, user information or other electronic message based on an opt-in or confirmed registration;
• The best possible use of the online space available to us in the context of our partnerships with advertisers/sponsor partners;
• Selecting relevant communicationsand offers;
• To comply with the legislation and regulations that apply to us and to manage disputes and have checks carried out;
• To conduct market research and to compile management information for the purposes of product and/or service development and to determine the strategy/general strategy;
• In order to promote cycling and its events.

For the latter we will share your personal data with Velon in order for them to:

• Analyze the behavior of website visitors;
• Provide website visitors with better service and support;
• Provide website visitors with relevant offers, campaigns and general advertisements in order to promote cycling and its events;
• Click here for more information on how Velon handles your personal data.

In this context, not all data are always processed for the same purposes but they are always processed for one of the purposes described above.

In principle, we will store your personal data for as long as necessary for the purposes described above or to comply with the statutory storage obligations.

Team Visma | Lease a Bike uses the data in any case as long as you use the service and, if there is no activity, also for a period of three years after activity ceases. Team Visma | Lease a Bike does this to make it easy for you to resume using the service when you reactivate it. An exception will be made to this general rule if the law requires Team Visma | Lease a Bike to retain certain data for a longer period.

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Team Visma | Lease a Bike uses functional, analytical and tracking cookies.

Team Visma | Lease a Bike can use functional cookies. These ensure that the website works properly and that, for example, your preferred settings are remembered. They can also be used to optimise the website. In addition, we place cookies that keep track of your surfing behaviour so that we can offer tailored content and advertisements. During your first visit to our website, we already informed you about these cookies and we asked for your permission to place them. You can choose to refuse cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved by choosing the appropriate option in the settings of your browser.

We use cookies to establish a picture of how our website is used, and to improve the site on the basis of that information and therefore make it more user-friendly.

The analytical cookies that we use for this purpose are:

• Google Tag Manager (This cookie makes it possible to keep track of the surfing behaviour of website visitors by placing 'tags'. You can find more information about Google Tag Manager in the Google Privacy Policy);
• BlueConic Plugin (This plugin makes it possible to collect information about the website visitor and the actual visit. You can find more information about Blueconic on the BlueConic site);
• Google Analytics (We use these cookies so that Google can provide us with a picture of how our website is used, send reports about the website to us and provide us with information about the effectiveness of our campaigns. You can find more information about data processing by Google Analytics in the Google Privacy Policy).

In addition to the above cookies, we use the following advertising cookies to improve the online range of advertising and to establish a picture of our campaigning performance:

• Doubleclick (This cookie ensures, among other things, that you do not see the same advertisement several times. You can find more information about Double Click in the Google Privacy Policy);
• ScoreCard research (analytical pixel used for research);
• Facebook pixel (tracking pixel used for re-targeting in Facebook).

Would you like more information about these cookies that other parties place from the websites or apps of Team Visma | Lease a Bike and about how, and for what purposes, these cookies are used? Read the privacy and cookie statements of these parties on their websites and/or apps.

A visitor to the websites and/or apps who no longer wishes to receive cookies should change these settings in all browsers and on all devices that are used. If cookies are refused and/or removed, you may not be able to use the full service.

You have the right to view, correct or delete your personal data. You are also entitled to request restrictions on the processing of your data or to object to the processing of your personal data by Team Visma | Lease a Bike. Furthermore, you are entitled to data portability, which means that you may submit a request to us to send the personal data relating to you that we have at our disposal to you or another person (an organisation designated by you) in a computer file.

You can send a request for access to, correction, deletion, or the transfer of your personal data or a request for the withdrawal of your consent or objection to the processing of your personal data to info@teamvismaleaseabike.nl. In order to verify that the request for access has been submitted by you, you should enclose a copy of your identity document with the request. You should black out your passport photo, the MRZ (machine readable zone, the strip with numbers at the bottom of the passport), signature, passport number and, where appropriate, public service number (BSN) in this copy in order to protect your privacy.

We respond as quickly as possible, but as a rule within one month, to your requestbut we have the right to extend this period by two months. If we do so, we will inform you accordingly within one month after your request.

The rights listed above are not absolute. We describe your rights in more detail below and provide you with information about how you can exercise your rights.

We keep your personal data on servers that are located in the European Economic Area. Your data will not be stored or processed outside the European Economic Area.

The security, integrity and confidentiality of your data are extremely important to us. Team Visma | Lease a Bike has implemented technical, administrative and physical security measures designed to protect data against misuse, loss, unauthorised access, distribution, use and modification (such as securing the website with an SSL certificate (Https), data encryption, restricted access to our locations, and limiting the group of employees with access to the data, etc.). If you feel that your data are not properly secured or that there are indications of misuse, please contact us at info@teamvismaleaseabike.com. From time to time, we review our security procedures in the light of the appropriate new technology and methods. You should be aware that, despite our efforts, no security measure is perfect or impenetrable.

Are you under the age of 16? You need permission from your parents to use our products/services. Ask them to read this privacy and cookie statement.

This privacy and cookie statement may be amended. Check this page regularly to see whether changes have been made. If we make substantial changes, we will provide more explicit notification, for example on our websites or by email.

This privacy and cookie statement was last amended on 05/02/2024.