FAQ - Tour jersey
Find the answers to the most frequently asked questions below.
Until when can I buy the personalized shirt?
This is possible until April 30, 2025. After that there is no more possibility to buy a jersey with your name on it. From the Tour start you can buy a jersey again, but it will not contain names on the jersey.
When do I receive the jersey?
The jersey is being sold as a pre-order. We will ship the Tour jersey to you at the beginning of July.
I see there is a typo in the name that will be printed on the shirt. Can I adjust this?
We can only adjust this on the day of your order. Please send an email to shop@teamvismaleaseabike.com.
I have given the wrong size. Can I adjust this?
We can only adjust this on the day of your order. Please send an email to shop@teamvismaleaseabike.com.
I have given the wrong address. Can I adjust this?
We can adjust it in our system. Please send an email to shop@teamvismaleaseabike.com.
I have not received a confirmation email. How can I get these?
Please send an email to shop@teamvismaleaseabike.com. We will send you the confirmation.
My country is not listed in the shipping options. How can I still get the jersey?
Unfortunately, it is not possible for us to ship to countries that are not listed. We ship to these countries:
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees.
Which characters are supported?
Characters from the European alphabet. Emoticons and other writings are not supported.
I want to add a name of a friend / girlfriend or family member
That is certainly possible. You can enter the desired name at 'name on shirt' on the product page. Please note that the name must comply with our terms and conditions.
The given name for placement on the shirt may not have an offensive or otherwise sensitive meaning or reference. Names of well-known personalities, athletes or cyclists are also excluded. In addition, only personal names may be used and company names, for example, are excluded from participation. Team Visma | Lease a Bike may refuse or change a particular name at any time without giving reasons.
Can I add the name of a cyclist?
The given name for placement on the shirt may not have an offensive or otherwise sensitive meaning or reference. Names of well-known personalities, athletes or cyclists are also excluded. In addition, only personal names may be used and company names, for example, are excluded from participation. Team Visma | Lease a Bike may refuse or change a particular name at any time without giving reasons.
Can I end up on the jersey of Jonas, Wout or any other specific rider?
Your name will be on the jersey of one of our riders. It is not possible to indicate with which rider you will be on the shirt. See also our terms and conditions.
Is returning or exchanging for another size possible?
Since the jersey is personalized, unfortunately this is not possible. See also our terms and conditions.
I have ordered other items with the jersey, can I receive these items already?
All items will be shipped to you in one shipment. When your jersey is in stock, your order will be shipped including all other items that have been ordered.
I have taken out a Fan Peloton-pro membership. How do I get a free Tour jersey?
Upon completing a membership, you will receive a confirmation email. In it we share a unique code that allows you to order your cycling jersey for free on our website.